Legal

Terms of Service

BrandcastHQ LLC  ·  Effective June 6, 2026  ·  Applies to all BrandcastHQ plans and services

1. Acceptance

By accessing or using BrandcastHQ's services ("Service"), you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("Client") and BrandcastHQ LLC. If you do not agree, do not use the Service. Use of the Service after any modification constitutes acceptance of the modified Terms.

2. Description of Service

BrandcastHQ provides an AI-powered marketing automation platform for businesses of all types and industries. Services include:

3. BrandcastHQ AI — Proprietary Technology

BrandcastHQ AI is our proprietary artificial intelligence engine. You acknowledge that: (a) BrandcastHQ AI is our exclusive intellectual property; (b) its architecture and configurations are confidential trade secrets; (c) you have no right to reverse-engineer or disclose BrandcastHQ AI; (d) content generated for your accounts is your property upon creation; (e) updates to BrandcastHQ AI do not constitute a breach of these Terms.

4. Subscriptions & Payment

Plans: Starter, Growth, and Pro plans at prices listed at brandcasthq.com/pricing. Dubai/UAE pricing listed separately.

Billing: Monthly in advance. Setup fee applies to Growth and Pro plans.

Free Trial: 14-day free trial. Card charged on day 15.

Refunds: All fees are non-refundable except as required by applicable law. Setup fees are non-refundable after payment. See EULA for full non-refundable policy.

Price changes: 30 days written notice for pricing modifications to active subscribers.

5. Client Responsibilities

6. Intellectual Property

AI-generated content for your accounts is your property. The BrandcastHQ platform, AI engine, workflows, templates, and all technology remain BrandcastHQ LLC's exclusive property. Website templates are licensed, not sold. You retain all rights to your brand assets. You grant BrandcastHQ a limited license to use your brand assets to deliver the Service.

7. Website Services

Additional terms apply to BrandcastHQ Website Builder and hosting services. You are responsible for website content accuracy and legal compliance. Domain names remain your property. BrandcastHQ is not responsible for third-party integrations or data processed through your website.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDCASTHQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. TOTAL LIABILITY SHALL NOT EXCEED FEES PAID IN THE THREE MONTHS PRECEDING THE CLAIM. BRANDCASTHQ IS NOT LIABLE FOR PLATFORM OUTAGES, ALGORITHM CHANGES, OR CONTENT PERFORMANCE RESULTS.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. BRANDCASTHQ DOES NOT WARRANT UNINTERRUPTED SERVICE OR THAT BRANDCASTHQ AI WILL MEET ANY SPECIFIC PERFORMANCE STANDARD.

10. Termination

Client may cancel at any time via account settings or email. Cancellation takes effect at end of billing period with no refund. BrandcastHQ may terminate for breach, non-payment, or misuse with 7 days notice. Upon termination, automation ceases and Client retains ownership of previously generated content.

11. Governing Law

Governed by the laws of the State of Texas, USA. Disputes resolved in Harris County, Texas. Disputes under $50,000 resolved through binding arbitration.

12. Changes to Terms

BrandcastHQ may update these Terms at any time. Material changes communicated 14 days before taking effect. Continued use constitutes acceptance.

Contact

General: hello@brandcasthq.com  ·  Legal: legal@brandcasthq.com  ·  Billing: billing@brandcasthq.com

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